Q & A
be●spoke adj: said especially of clothes. Making or selling custom-made clothing. A bespoke tailor.
The word bespoke has its roots in Savile Row, where it refers to clothing made to a client’s exact specifications. Bespoke tailoring involves the creation of a unique pattern for each customer, differentiating it from made-to-measure, which merely adjusts a standard preexisting pattern.
We believe ordering custom clothing should be just as fun as wearing it. When you first come in we’ll start by asking a few questions about your tastes and preferences so we get to know you better. (Our first question is usually whether you prefer red, white or the hard stuff – all of which flows freely anytime we’re open). Once we know what you like, we’ll help you choose from our wide range of fabrics and styling details, including the boldest linings around.
If you need a little extra fashion advice, you’ve come to the right place. We pride ourselves on our expert and honest style advice. We’ll happily give you our opinion on everything from the cut that works best for your build to patterns and colors that are most flattering on you.
Once you’ve designed your new clothes, we’ll take a whole lot of measurements to ensure a precise fit. When your garments are completed, we will let you know right away and schedule you for a second fitting. If any alterations are needed, we perform them on-site in about a week.
Yes, please – but don’t let this scare you! We encourage appointments so that each client receives the attention he deserves. We’re happy to accommodate same-day fittings whenever space is available, so don’t hesitate to call us at the last minute.
Generally speaking, the design and measuring process takes about an hour your first time visiting us. If you’re in a rush we can do a fitting in less than 15 minutes, and we’ve had some appointments last more than three hours, so it depends on the client.
We don’t believe in “bait and switch” pricing, aggressive up-selling, or nickel and diming for extras. We value our integrity too much for that kind of nonsense.
While our suits range from $995 to over $10,000, the typical suit is between $1,895 and $2,295, and we have an excellent selection of cloth at all investment levels.
Nope. We’ll happily make a single shirt or pair of pants if that’s all you want.
We request a half deposit at the time the order is placed. The remaining balance is payable once your order is delivered. We accept cash, check, and most major credit cards. Really good scotch has been accepted on occasion as well.
We offer more than 10,000 luxurious fabrics from many of the world’s finest mills including: Zegna, Scabal, Holland & Sherry, Ariston, Loro Piana, Vitale Barberis, Dormeuil, Canclini, Thomas Mason, and more. Our suiting fabrics include wool and wool/cashmere blends ranging from Super 100’s to Super 200’s, as well as seasonal weight and performance blend fabrics. We also carry exceptional 100% cashmere fabrics for blazers and overcoats. Our shirting fabrics are 100% cotton and come in thousands of patterns, styles, and colors.
Generally, yes. We leave extra seam allowance to allow our garments to be easily altered. We offer free alterations on your garments for six months after delivery.
1. Dry clean your suits only when they’re dirty, ideally not more than three to four times a year. The chemicals used by dry cleaners can damage the fabric, and unfortunately, the finer and more expensive the wool, the more delicate it is. When selecting a dry cleaner, try to find one that uses organic cleaning agents, which are considered to be more gentle on fabrics. (We use Aphrodite Cleaners, which has numerous locations around Manhattan.)
2. After each wear, hang your suit outside the closet overnight so that moisture and odor can escape the fabric. Hang your trousers long ways from the bottom hem with a pant hanger – this allows the weight of the garment to pull out wrinkles naturally, thus reducing the need for pressing.
3. Do not use starch on your shirts. It makes the cotton fibers brittle, which in turn can cause the fabric to wear out more quickly. Also, be sure to remove your collar stays as they can cause scorch marks if left in when the shirt is pressed.
4. If you have problems with underarm stains, ring around the collar, food spots, etc. apply Zout stain remover (or Shout if you can’t find its similar-sounding competitor) as soon as you can take off the shirt. It will keep the stain from setting before you launder the shirt.
We do not currently offer women’s custom clothing, but we endorse Rebecca and Drew Manufacturing.
Yes. Your measurements and alteration notes are kept on file indefinitely, making reordering a breeze. If you ever need your measurements for a tuxedo rental or other occasion, we are happy to provide them free of charge.
Absolutely. We stand behind each and every garment with a complete satisfaction guarantee. Because our garments are specially made for each customer, we cannot offer cash refunds. However, if you are not thrilled with the fit of your garment, we will either alter it to fit your needs or remake it once free of charge.