Q & A

be●spoke adj: said especially of clothes. Making or selling custom-made clothing. A bespoke tailor.

 

The word bespoke has its roots in Savile Row, where it refers to clothing made to a client’s exact specifications. Bespoke tailoring involves the creation of a unique pattern for each client, differentiating it from made-to-measure, which merely adjusts a standard preexisting pattern.

Our Signature Collection is the fullest expression of luxury suiting available today. It consists of our most precious fabrics such as Dormieul’s “White Light” Super 180’s, silk and Kirgyz wool and Scabal’s “Treasure Box” Super 150’s with gold and platinum filaments.

The Primo Collection is our most popular level of suiting and includes over 10,000 fabrics from the world’s finest mills.

Custom suits in both our Signature Collection and Primo Collection feature the following hallmarks of quality:

  • Traditional bench-made construction in the finest bespoke tradition
  • 40+ hours of craftsmanship
  • Custom, hand sewn canvas
  • Hand rolled lapels
  • Hand set collar
  • Handmade buttonholes
  • Hand sewn linings
  • Signature curved breast pocket
  • Hand sewn “pick” stitching, bar tacks and half-moon stitches
  • Hand sewn pant waistband with canvas interfacing
  • Choice of vibrant linings and bespoke detailing
  • Top quality trims including genuine buffalo horn buttons and Riri nickel zippers
  • Complimentary alterations for six months

 

Our Entrada Collection consists of a curated selection of 50 of our most popular fabric designs available in our most common styling options.

Custom suits in our Entrada Collection feature:

  • Bench-made construction for a true bespoke fit
  • Approx. 32 hours of total craftsmanship
  • Full canvas construction
  • Hand rolled lapels
  • Choice of vibrant linings
  • Free alterations for six months

The Ultimo Process is an extra level of full bespoke pattern making that is similar to the basted fitting process on Savile Row. After we take your initial measurements, we draft your pattern and then make a complete test garment from inexpensive cloth. We fit you in this test garment and then revise your pattern as needed before ever cutting the actual fabric for your order. These extra steps enable us to make adjustments to your pattern that may not otherwise be possible on a finished suit.

While all clients would benefit from this process, it is generally required for harder to fit clients. There is a one-time investment of $1,000 to go through the Ultimo Process. This fee is waived on orders for three or more suits.

We believe ordering custom clothing should be just as fun as wearing it. When you first come in we’ll start by asking a few questions about your tastes and preferences so we get to know you better. (Our first question is usually whether you prefer red, white or the hard stuff – all of which flows freely anytime we’re open). Once we know what you like, we’ll help you choose from our wide range of fabrics and styling details, including the boldest linings around.

 

If you need a little extra fashion advice, you’ve come to the right place. We pride ourselves on our expert and honest style advice. We’ll happily give you our opinion on everything from the cut that works best for your build to patterns and colors that are most flattering on you.

 

Once you’ve designed your new clothes, we’ll take a whole lot of measurements to ensure a precise fit. When your garments are completed, we will let you know right away and schedule you for a second fitting. If any alterations are needed, we generally perform them on-site in about a week or two.

Yes, please – but don’t let this scare you! We encourage appointments so that each client receives the attention he deserves. We’re happy to accommodate same-day fittings whenever space is available, so don’t hesitate to call us at the last minute. 

Generally speaking, the design and measuring process takes about an hour your first time visiting us. If you’re in a rush we can do a fitting in less than 15 minutes, and we’ve had some appointments last more than three hours, so it depends on the client.

We request a half deposit at the time the order is placed. The remaining balance is payable once your order is delivered. We accept cash, check, and most major credit cards. Really good scotch has been accepted on occasion as well. 

We offer more than 10,000 luxurious fabrics from many of the world’s finest mills including: Dormeuil, Zegna, Scabal, Holland & Sherry, Ariston, Loro Piana, Vitale Barberis, Canclini, Thomas Mason, and more. Our suiting fabrics include wool and wool/cashmere blends ranging from Super 100’s to Super 200’s, as well as seasonal weight and performance blend fabrics. We also carry exceptional 100% cashmere fabrics for blazers and overcoats. Our shirting fabrics are 100% cotton and come in thousands of patterns, styles, and colors. 

Generally, yes. We leave extra seam allowance to allow our garments to be easily altered. We offer free alterations on your garments for six months after delivery. 

1. Dry clean your suits only when they’re dirty, ideally not more than three to four times a year. The chemicals used by dry cleaners can damage the fabric, and unfortunately, the finer and more expensive the wool, the more delicate it is. When selecting a dry cleaner, try to find one that uses organic cleaning agents, which are considered to be more gentle on fabrics. (We use Aphrodite Cleaners, which has numerous locations around Manhattan.)

 

2. After each wear, hang your suit outside the closet overnight so that moisture and odor can escape the fabric. Hang your trousers long ways from the bottom hem with a pant hanger – this allows the weight of the garment to pull out wrinkles naturally, thus reducing the need for pressing.

 

3. Do not use starch on your shirts. It makes the cotton fibers brittle, which in turn can cause the fabric to wear out more quickly. Also, be sure to remove your collar stays as they can cause scorch marks if left in when the shirt is pressed.

 

4. If you have problems with underarm stains, ring around the collar, food spots, etc. apply Zout stain remover (or Shout if you can’t find its similar-sounding competitor) as soon as you can take off the shirt. It will keep the stain from setting before you launder the shirt.

We do not currently offer women’s custom clothing, but we endorse Rebecca and Drew Manufacturing.

Absolutely. We stand behind each and every garment with a complete satisfaction guarantee. Because our garments are specially made for each customer, we cannot offer cash refunds. However, if you are not thrilled with the fit of your garment, we will either alter it to fit your needs or remake it once free of charge.